Privacy Policy
Last updated: August 28, 2025
Freedom Lamps respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
Information We Collect
- Contact information: name, email address, phone number, shipping address
- Payment information: processed securely through our payment processor — we do not store your full credit card number on our servers
- Order history: products purchased, order dates, order totals
- Website usage data: pages visited, browser type, device information, IP address
- Cart contents: items you add to your cart, stored locally in your browser
How We Use Your Information
- Processing and fulfilling your orders
- Sending order confirmations and shipping notifications
- Responding to customer service inquiries
- Sending promotional emails about new products and sales (you can opt out at any time)
- Improving our website, product selection, and customer experience
- Preventing fraud and unauthorized transactions
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with trusted partners who help us operate our business:
- Shipping carriers (to deliver your order)
- Payment processors (to process your payment securely)
- Email service providers (to send order confirmations)
All partners are bound by confidentiality agreements and may only use your information to provide services to us.
Data Security
We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Your payment information is processed by PCI-compliant payment processors. Access to personal data is restricted to authorized personnel only.
Cookies
Our website uses cookies to improve your shopping experience: remembering cart contents, analyzing website traffic, and understanding how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.
Your Rights
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct inaccurate information
- Deletion: You can ask us to delete your personal information (subject to legal requirements for retaining order records)
- Opt-out: You can unsubscribe from marketing emails at any time using the link in each email
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
Questions about privacy? Email us at info@freedomlamps.com or call +1 888-436-4355.