At Freedom Lamps, we prioritize transparency, security, and ease in your checkout experience. This Payment Policy outlines the terms governing transactions on our website.

Accepted Payment Methods

We accept major credit and debit cards for all purchases:

  • Visa
  • MasterCard
  • American Express
  • Discover

All card payments are processed directly through secure, encrypted payment processing channels. We do not accept cash on delivery (COD), money orders, personal checks, or layaway plans.

Currency and Pricing

  • Currency: All prices listed on Freedom Lamps are denominated in United States Dollars (USD / $).
  • Taxes: All products are sold tax-free. There are no additional sales taxes, handling charges, or hidden surcharges added to your order at checkout.
  • Shipping Cost: Free standard shipping applies to all orders nationwide. The price you see on the product page and in your cart is the exact final price you pay.

Payment Processing and Billing Terms

When you place an order on Freedom Lamps:

  • Your payment method is authorized and charged immediately upon submitting your order.
  • An order confirmation email containing your itemized receipt and order number will be sent to your provided email address immediately after successful payment.
  • On your credit card or bank billing statement, the charge will appear under the business descriptor: FREEDOM LAMPS.

Security & Data Protection

Your payment security is of paramount importance to us:

  • SSL Encryption: Our entire website utilizes 256-bit Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to ensure that all personal and payment information transmitted during checkout is completely protected against unauthorized access.
  • PCI Compliance: All credit card transactions comply with the Payment Card Industry Data Security Standards (PCI-DSS Level 1).
  • No Card Storage: Freedom Lamps does not store, retain, or have direct access to your full credit card numbers or security CVV codes on our servers.

Payment Inquiries & Fraud Prevention

To protect our customers from unauthorized purchases, all orders undergo automated fraud screening. If additional verification is needed for your order, our customer care team will reach out to you before fulfilling the shipment.

If you experience any issues during checkout or have questions regarding a charge, please contact our support team:

  • Legal Entity: FREEDOM LAMPS LLC
  • Address: 3306 Gwynns Falls Pkwy, Baltimore, MD 21216
  • Email: info@freedomlamps.com
  • Phone: +1 888-436-4355
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST